Operations Automation

LD has lowered the cost of doing business for varying types of organizations by automating repetitive tasks, and we build these solutions without the need for costly software procurements. Instead, we are able to build solutions through the use of pre-existing Microsoft Office products, SQL/SAS/Visual Studio and Visual Basic programming.

Compliance and operational demands on Health Plans continue to increase over time and contribute to high administrative costs. LD has a proven track record of auditing tasks to remove the need for costly third-party vendors or large departments of employees. We have built highly automated processes around the payment of broker commissions, provider incentive payments, electronic data exchanges, provider communications, member communications, EDI, etc.

LD has collaborated with HSCRC staff in the State of Maryland to automate the rate-setting process for Maryland hospitals under the global budget system. A process that was laborious and time consuming with repetition over 40 hospitals was reduced to an automated system freeing up staff time and resources.